Terms And Conditions

Terms and conditions

  • 1. After receiving your order via e-mail we e mail you back with performa invoice it consists of all the details of the order with their respective quantity and quality details.
  • 2. After receiving the performa invoice, we need advance payment 50% as confirmation of the order through bank T.T. (Telegraphic Transaction).
  • 3. Order can be shipped by post, FedEx, UPS or whatever service you suggested, without prior information we do use UPS (United Parcel Service).
  • 4. After confirmation and advance received, the order will be fulfilled within 4-6 weeks.

Our Rights

All content & images displayed on www.dwarkajewel.com are the property of JDWARKA. The design of all Jewelry is copyrighted. Under no circumstances may you re-use any of the information on this site for your own personal gain, and no copying of the designs is allowed. Please respect the designer’s time in creating these items. Anyone using or purchasing from www.dwarkajewel.com is deemed to have read and understood the above Terms and Conditions. We reserve the right to amend these terms & conditions in compliance with current Indian law. These terms do not affect your statutory rights.

What You See Is What You Get

www.dwarkajewel.com has made every effort to display the Jewelry as accurately as possible. All products have been described with weight, accurate stone detail. However, we are aware that colors and images vary slightly according to the monitor they are viewed on. So, actual and original product color look slightly different. This is unavoidable, as these are natural stone.

Additional Document For Import

Please mention in advance if you need any other supporting document which is desirable to import or clearance from customs these goods in your country, such as certificate of origin . This is buyer responsibility to inform about it in advance.

Stamping :

If you need your company stamp on goods or stamp as 925 in silver or 9 kt / 14 kt / 18kt or on gold. Please tell us at the time of order. Company logo stamp can be made on additional cost.

Rhodium Or Polishing :

If you need any special kind of polishing or rhodium, please mention it at the time of order.


If you need any special kind of packaging please give the instruction at the time of order. Otherwise, standard packing will be done.

Faulty Products / Damaged Tems

In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement. Overseas, items should only be sent back using your country’s national postal service or agreed as per our instructions we recommend using an insured delivery method; however, we will not accept extra charges for Fed-Ex or other overnight courier services. If your product is damaged in transit, please contact us immediately on (+91) 93522 38090 and return the product to us at : Dwarka Jewel H-20, Bhagat Singh Marg, C- Scheme, Jaipur. We will replace the item free of charge.

Lost Goods

If you have not received your goods within 15 days of shipping the order, please contact us immediately on (+91) 93522 38090 or e-mail us at info@dwarkajewel.com. And in case it is insured, JDWARKA will handle the process to get the money and will replace the order.

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